FAQs

• Q: How do I submit a warranty claim for an item I purchased online?
  A: You can submit a warranty claim here.
• Q: How do I request a catalog from Harley-Davidson?
  A: Contact our Parts & Accessories department by filling out the form located here.
• Q: Who do I contact about purchasing a vehicle through the Military Sales program?
  A: Contact our Sales department by filling out the form located here.
• Q: What is the H-D Online Store Returns Policy?
  A: Please see here for complete details on our returns policy.
• Q: How do I schedule maintenance for my bike at Las Vegas Harley-Davidson?
  A: Contact our Service department by filling out the form located here.
• Q: Is my factory warranty valid at any authorized Harley-Davidson Dealership?
  A: Yes. Please see the Terms of Use for complete details on Harley-Davidson warranties.
• Q: Who can I contact with questions concerning coverage under my “Extended Service” contract plan?
  A: Contact our Service department by filling out the form located here.
• Q: How do I get a replacement key for my motorcycle?
  A: Contact our Parts & Accessories department by filling out the form located here.
• Q: Where can I find more information about renting a Harley?
  A: All motorcycle rentals conducted out of Las Vegas Harley-Davidson are under the management of EagleRider Rentals & Tours. Please contact them directly at 888-900-9901 or click here to rent online.
• Q: How do I contact my local Harley Owners Group (H.O.G.®)?
  A: The Southern Nevada H.O.G. chapter can be contacted by email at [email protected] or find more information on their website here. If you’re outside of the Las Vegas area, find the chapter near you by entering your zip code here.
• Q: Can I get a trade-in value estimate online?
  A: No. Our team will need to perform an in-person evaluation to assess the condition of your bike in order to provide an accurate estimate. Schedule a trade-in appointment here.
• Q: How do I submit a testimonial?
  A: You can provide your testimonial in the comments section of our contact form, or you can submit a review on Google, Facebook or Yelp.
• Q: If I already know what bike I want but don’t see it in stock, will LVHD order it for me?
  A: We will work with you to find the bike you’re looking for. Call us at 888-218-0744 or fill out the Contact Us form.
• Q: When is the best time to bring my Harley in for service?
  A: Anytime. Our hours of operation are:
  • Monday – Friday: 8AM – 6PM
  • Saturday: 8AM – 6PM
  • Sunday: 9AM – 6PM

• Q: Is there a course for people who don’t know how to ride but want to learn?
  A: Yes. Our Riding Academy offers new rider courses throughout Las Vegas. Find a class near you by entering your zip code here.
• Q: How do I host an event at Las Vegas Harley-Davidson?
  A: To host your next event at Las Vegas Harley-Davidson, call 702-431-8500 for pricing and details, or book online with [email protected].
• Q: How do I make a request to Las Vegas Harley-Davidson for a donation for an upcoming event?
  A: Fill out this donation inquiry form to have your request considered.

• Dealership Info

  Phone Numbers:

  • Sales:(888) 598-0579
  • Service:(888) 575-9188
  • Parts:(702) 431-8500

  Sales Hours:

  • Mon - Sat9:00 AM - 6:00 PM
    
  • Sun10:00 AM - 5:00 PM
    

  Service Hours:

  • Mon - Sat9:00 AM - 6:00 PM
    
  • Sun10:00 AM - 5:00 PM
    

  Parts Hours:

  • Mon - Sat9:00 AM - 6:00 PM
    
  • Sun10:00 AM - 5:00 PM